Crucial Conversations
Students Name
University
Corse Professor
Date
Crucial Conversations
- Administration Failure to go Public about the Pervasiveness of the Concerns
Many hospitals tend to dismiss health practitioners’ disruptive behaviors on the claims that it is a problem with a few individuals in the organization (Grissinger, 2017). This issue, however, is of great concern because it is the few bead behaviors that culminate in the loss of lives and poor health outcomes for the patients. In an attempt to save the facility’s public image, many pervasive concerns have not seen the light of correction to the detriment of the quality of health services.
A witness of the same.
A woman in a particular hospital in which I was serving as a volunteer during the school break issued a complaint that caught the media’s attention. In her complaint, she said that after giving birth to a healthy baby boy, she woke up the following day with a dead child beside her bed. She argued that the child must have been changed for a dead one. Cases of this kind had been addressed in the past also. When this issue met the public’s ear, the hospital’s management responded to the public by saying that the complaints were not genuine. I believed it was true because the administration later came to ask the hospital staff never to talk about it.
What I can do to stop such acts.
As an armature at the time, I did nothing. With the current experience and knowledge, speaking out is a vital action towards addressing such concerns. I would advise the management to go public about such concerns and make the individual health practitioners become responsible for their actions (Grissinger, 2017). I may also want to help the patient with legal procedures.
- Failure by the administration to back up sanction when they occur
Many health providers are scared of whistle-blowing. They are pressed down with the fear of, ‘who will believe me?’ or ‘who will back me up?’ Nurses who have the assurance of getting back up from the administration when they whistleblow will tend to speak up with bravery compared to their other counterparts (Beuthin et al., 2018)
Observation in practice.
As a volunteer at the hospital, I had earlier mentioned that there had been cases of reported missing children. It is only that, for once, it caught the eyes of the media. In this scenario, after the first event, a fellow nurse approached me to say that she too had received the same complaint from a client in the previous year. She told me that she could not approach the management because the particular gynecologist was a chief financier of the hospital. She then told me to be careful with the management and also with the gynecologist.
What I can do to stop such acts
I indicated earlier that at the time, I was an armature nurse. In this case, I also did not do anything because of the fear of losing my position with the hospital. With the knowledge I have gathered, I would speak out to the management about the nurses’ fear to air out their grievances and report health malpractice. This step helps nurses become relieved and is suitable for their mental health (Secosan et al., 2020). If the management doesn’t look into the matter, I will step out to seek legal intervention both in the judicial courts of law and the public opinion court. I may also want to encourage the nurses within the hospital to speak out, teaching them the importance of speaking out than keeping silent in the face of such atrocities (Beuthin et al., 2018).
References
Beuthin, R., Bruce, A., & Scaia, M. (2018, October). Medical assistance in dying (MAiD): Canadian nurses’ experiences. In Nursing forum (Vol. 53, No. 4, pp. 511-520).
Grissinger, M. (2017). Disrespectful behavior in health care: its impact, why it arises and persists, and how to address it—part 2. Pharmacy and Therapeutics, 42(2), 74.
Secosan, I., Virga, D., Crainiceanu, Z. P., & Bratu, T. (2020). The mediating role of insomnia and exhaustion in the relationship between secondary traumatic stress and mental health complaints among frontline medical staff during the COVID-19 pandemic. Behavioral Sciences, 10(11), 164.